This Privacy Policy explains how OSTM LTD (“OSTM Radio”, “we”, “us”, “our”) collects, uses, and protects your information when you use ostm.co.uk, our radio stream, forms, and related services. We operate under the laws of the United Kingdom, including the UK GDPR and the Data Protection Act 2018 (and, where applicable, the EU GDPR).
If we make material changes, we will update the date above and publish the new version on this page.
OSTM LTD
United Kingdom
Email: admin@ostm.co.uk
We collect personal data only when you choose to provide it, specifically through the following forms hosted on ostm.co.uk and submitted to our own API:
Publishing Application: artist name, contact email, song/recording information and links, and any additional details you submit.
Advertising Application: your name or business name, contact email, and details about your advertising enquiry.
Streaming Providers: Our live audio is delivered by third-party providers (OpenStream and Zeno Radio, used as a backup). These providers may collect listener IP addresses and technical diagnostics. We do not control, access, or store this data ourselves. Please refer to their privacy notices for details.
Google Services (including AdSense): Google may collect usage data and operate cookies or similar technologies when ads are displayed or Google services are loaded. See Google’s privacy documentation for more information.
Social & External Platforms: Links to services such as YouTube, Instagram, and X/Twitter are outbound links. When you visit those platforms, they process your data under their own policies.
OSTM LTD does not set or use cookies for tracking or analytics on ostm.co.uk.
Third-party services you interact with (including Google AdSense, streaming providers, CDNs such as Google Fonts and Font Awesome) may set their own cookies or similar technologies. We do not control these technologies and do not receive personal data from them. For details, consult the relevant third-party privacy and cookie policies.
We use the information you provide to: review music for potential broadcast, respond to advertising enquiries, manage communications, operate and secure our website and stream, and perform routine administration. We do not sell your personal data.
Under UK GDPR, we rely on the following lawful bases, as applicable:
Consent: when you voluntarily submit a form or otherwise choose to provide information.
Legitimate Interests: to operate and secure our station, website, and services, and to handle enquiries efficiently.
Contract: where processing is necessary to consider and respond to your submission or enquiry (e.g., publishing or advertising applications).
We share data only with essential service providers and only to the extent necessary to operate our services:
Email: Zoho Mail (for receiving and managing emails you send to us).
Streaming: OpenStream and Zeno Radio (delivery of the audio stream; they may log listener IPs and technical data).
Google Services: Google AdSense and other Google-operated services used on the site.
CDNs & Assets: Google Fonts and Font Awesome for asset delivery.
We do not sell or rent personal data.
Location: Our primary operations are in the United Kingdom. Some third-party providers may process data in the UK, EU, US, or other jurisdictions with appropriate safeguards.
Where Stored: Form submissions are processed via our API and managed internally; email correspondence is stored in our Zoho Mail inbox.
Retention: We keep information only as long as necessary to handle your enquiry, manage our operations, meet legal obligations, and resolve disputes. Emails remain in our inbox as long as they remain relevant; we periodically review and delete data that is no longer required.
Our services are intended for users aged 13+. We do not knowingly collect information from children under 13. If you believe a child under 13 has provided personal data to us, please contact admin@ostm.co.uk so we can delete it.
Your data may be processed outside the UK depending on where our providers host or process services (e.g., EU/US). We use providers that state they implement appropriate safeguards for international transfers consistent with UK/EU requirements.
Under UK GDPR (and, where applicable, EU GDPR), you may have the right to: access your data; rectify inaccuracies; request deletion; restrict or object to processing; and request data portability (where applicable). You may also withdraw consent at any time where consent is the legal basis.
To exercise your rights, contact: admin@ostm.co.uk. We may need to verify your identity before fulfilling a request.
We take reasonable technical and organisational measures to protect your information, including SSL encryption, limited internal access, and secure email handling via Zoho Mail. No online system is 100% secure, but we strive to protect your data appropriately.
Our site contains links to external websites and platforms (e.g., YouTube, Instagram, X/Twitter). We are not responsible for the privacy practices of those websites. Please review their privacy policies.
If you have any questions or concerns about this policy or your personal data, please contact us:
OSTM LTD
Email: admin@ostm.co.uk
United Kingdom